Privacy Policy
How information is handled.
Gnome's Hollow Tree Workshop keeps the site simple. Most browsing happens without an account, and the public website does not create customer logins or a custom database.
Information collected
- Contact form details you submit, such as your name, email address, subject, and message
- Checkout-related information handled by Stripe when you purchase through the store
- Shipping details such as your name, phone number, and postal address for fulfillment
- Lightweight page and interaction analytics if analytics support is enabled
How the information is used
- To respond to custom requests, product questions, order questions, and support messages
- To complete payment processing through Stripe Checkout and payment webhooks
- To ship products, communicate about orders, and confirm delivery details
- To understand which pages and products shoppers view most often
Third parties
Stripe handles the hosted checkout flow and payment processing. Google Workspace is used for email forwarding when the contact form or order notifications are sent.
Data sharing
The workshop does not sell or share customer data for marketing or unrelated business purposes. Customer details are used for order fulfillment, support, and internal record keeping only.
Email updates
The workshop does not currently run a newsletter or email marketing list. If a future newsletter or promotional email program is added, customers will be able to unsubscribe from those messages.
Retention
Contact submissions are forwarded by email and not stored in a custom site database. Payment confirmation relies on Stripe webhooks and the owner notification email.